Our commitment
We want everyone to be able to browse and shop G Franklin Apparel, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.
What we have done
- Every page — including choosing a color or size, the shopping bag and checkout — can be used with a keyboard alone, and a “Skip to content” link jumps past the menu.
- Headings, labels and landmarks help screen readers find their way around.
- Product photos have text descriptions; decorative pictures are hidden from screen readers.
- Text and buttons have strong contrast — including words printed over photos — and links inside sentences are underlined.
- Buttons and links are large enough to tap easily on a phone.
- Pages work when zoomed in to 400% or viewed on a small phone, without scrolling sideways, and still work when someone increases letter and line spacing.
- Messages such as “Added to your bag” and form errors are announced to screen readers.
- Every form box has a label, required boxes are marked, and mistakes are explained in words.
- If your device is set to reduce motion, nothing on the site moves.
- We test the site with automatic checking tools and by hand.
Known gaps
- Payment is completed on our payment company’s secure checkout page (Stripe). We don’t control that page. If it gives you any trouble, call us and we’ll take your order by phone.
- Some links lead to other websites, such as Instagram. We can’t control how accessible those sites are.
- Product photos are labeled with the product name but don’t yet describe every angle. Ask us and we’ll describe any piece in detail.
Tell us about a problem
If something on this site is hard for you to use, or you need information in another format, please tell us the page and what went wrong. Use our contact form or call (916) 425-4725 (Thursday–Friday 9 am–5 pm, Saturday 9 am–12 noon (Pacific)). We try to reply within 5 business days, and we’re happy to help you place an order by phone.